Frequently Asked Questions
Your guide to shopping the latest trends at OnlinePharmacy
What is the standard shipping timeframe for new collections?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days for all domestic orders.
What is your return policy for apparel and accessories?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase for a full refund or store credit.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your body measurements for the best fit.
Do you offer international shipping?
Yes, OnlinePharmacy ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.